ClydeSites Technical Support
Get the Support You Need — Remote or On-Site!
Support & Training
At ClydeSites, we don’t just build websites and design brands – we make sure you know how to use them confidently. Our Support & Training services are designed to give you clear, practical help when you need it, whether that’s online or face-to-face. It’s completely tailored to each individual and there’s no such thing as a silly question so just send the message!
Remote Support & Training
Need help but don’t want to travel? We can connect with you via video call or remote desktop to guide you through whatever you need.
What We Can Help With:
Logging into your website or app
Updating content and managing your site
Connecting third-party services (email, booking, payments, etc.)
Troubleshooting technical issues
Answering your questions in real time
Pricing:
£50 per hour (billed in 30-minute increments after the first hour)
On-Site Support & Training
Sometimes a face-to-face meeting is the best way to get things done. Our on-site support sessions are tailored to your needs and provide personal guidance.
What’s Included:
Walk-through of your website and tools
Help installing apps on your devices
Assistance with logins and account setup
Strategic planning for future improvements
Dedicated time for Q&A
Pricing:
Call-Out Fee: £35 (covers travel, parking, and expenses)
On-Site Support: £50 per hour (billed in 30-minute increments after the first hour)
A typical 1–2 hour session comes to £85–£135.
